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Cultural Responsiveness in the Hospitality Industry: A Call to Action

FORD: This morning, I made arrangements to travel to an annual conference. When traveling, I am always reminded of how much work I must devote to having my needs met. Traveling while Black has been a lifelong challenge. Why?

·     I often carry additional luggage.

·      My bags are very heavy and full.

·      I worry about forgetting items.

·      I get frustrated and angry that hotel items are not meant for me and other people of color.

·      I constantly search for hotels, without success, that are melanin friendly.

Anne TurpinAnne TurpinWhat are the issues?

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