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Classes Help University of Missouri Custodial Employees Communicate

Some classes being offered at the University of Missouri-Columbia are for the custodial employees, with the aim of helping them better communicate with each other.

Rosa Burmeister, training development coordinator for residential life, began teaching Spanish and English for the workplace classes in the fall. The classes are held twice a week at dormitories.

In addition to increasing safety in the workplace, Burmeister said, the classes are bridging the cultural gap.

In the last five years, the Hispanic custodial staff at university’s residence halls has increased to nearly 40 percent of the workers.

Burmeister said the classes have helped employees learn to understand each other.

“Before, they would sit at separate tables, and now they all sit together,” she said.

Gladys Turner, 41, head custodian at Rollins Residence Hall, said she asks her daughter, who is learning Spanish in school, to help her practice. She also gets some help from her colleagues whose first language is Spanish.

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