Now that college acceptance letters have been sent, the pressure is on students to choose what schools to attend by May 1st, National Decision Day. But institutions are under pressure, too. The effects of the pandemic on college enrollments are still lingering, with a total enrollment decline of 1.2 million students since the fall of 2019, and notable decreases in students with several under-represented backgrounds. This year, schools have been doing everything that they can to entice students—particularly minoritized ones—to commit for next fall.
The process of getting students enrolled and on-campus starts long before they’ve even applied. Queens University of Charlotte has tweaked its outreach strategy this year beginning with its very first interaction with a student.
“We adjusted our communication to be focused on where the student is in the journey, instead of centering Queens,” said Adrienne Oddi, the vice president of strategic enrollment and communications. “Instead of saying, ‘Hey, Queens is awesome,’ we start with ‘Hey, we think you’re awesome.’”
This encouraging attitude can be especially important for students from under-represented backgrounds, who may feel uncertain about whether college is for them.
“It’s helping people see themselves in a space that may be unfamiliar to them, that’s potentially different from what others around them are experiencing,” said Oddi.
John Latting, associate vice provost and dean of admission at Emory University