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Five New Mexico Colleges Plan to Establish Joint Service System

After examining their administrative processes, Central New Mexico Community College, Santa Fe Community College, Clovis Community College, Northern New Mexico College and San Juan College collaborated to establish a common platform for student and financial services.

As part of the Shared Services Enterprise Resource Planning (ERP) system, which has been approved by New Mexico Independent Colleges and the New Mexico Higher Education Department, students will hold one “identity” across all five colleges. This will improve the transfer process, eliminate the need to submit multiple applications for admission and employment, lessen duplication of records and increase communication between faculty, staff and students.

“We are just trying to keep the best interest of our students in mind,” said Dr. Toni Pendergrass, president of San Juan College. “We think that having a comprehensive, robust system will really help our students have a wonderful experience at the college where they are not running into issues because we have an archaic system that is not helpful.”

Under the joint system, the schools are working to address barriers and improve student success.

In fall 2019, Hispanic students made up 47.58% of the postsecondary population in New Mexico compared to 29.42% of White students and 9.44% of American Indian students, according to a report from the New Mexico Higher Education Department.

Many college students in New Mexico are first-generation, low-income and live in rural areas, Clovis Community College President Dr. Charles Nwankwo said.

“Students in the rural areas deserve the same opportunities, particularly in technology and so forth, as students elsewhere,” he added. “We want to give them all the available opportunity that can advance them in careers and advance them in whatever endeavor they choose.”

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